When we acquired Alvington House in December 2014, we wanted to improve the lives and the experience of our Residents; and we implemented a programme of change across the Home.
On 2nd and 4th September 2015, CQC completed an inspection, which highlighted that there were various processes and structures that we still needed to implement. Immediately after receiving feedback from CQC, and well in advance of receiving the actual report, we doubled our efforts to make these changes and improvements. We have also worked closely with CQC since their inspection in making these improvements.
Our focus is to provide robust, safe and individualised care for our Residents. This will continue going forwards.
If you have any queries, or require further information, please contact us on 01737 222042.
Mohammed and Nasekah Asaria